Question 1

What is Episolo and how does it work?

Accepted Answer

Episolo is an innovative AI-driven platform designed to transform your ideas into fully-functional web applications. Simply describe what you want to build in natural language, and our AI generates a complete, working application with authentication, database integration, and hosting—all without requiring any programming knowledge.

Question 2

Is programming knowledge required to use Episolo?

Accepted Answer

Absolutely not. Episolo is built specifically for non-technical users. You interact with the platform using everyday language to describe your vision, and our AI translates that into a complete application. Whether you're a business owner, designer, or entrepreneur, you can build powerful apps without writing a single line of code.

Question 3

What types of applications can I create?

Accepted Answer

The possibilities are extensive. You can build productivity tools, internal business applications, customer-facing portals, workflow automation systems, prototypes for testing ideas, minimum viable products (MVPs), and much more. If you can describe it, Episolo can help you build it.

Question 4

How quickly can I have a working application?

Accepted Answer

Speed is one of Episolo's greatest strengths. Many users go from initial concept to a live, functional application in just minutes. The platform handles all the technical complexity—infrastructure setup, database configuration, authentication, and deployment—so you can focus on your vision.

Question 5

How do I get started with my first project?

Accepted Answer

Getting started is simple: describe your application idea to the AI in plain language. The platform will generate a working prototype that you can immediately preview. From there, you can refine, iterate, and customize until it matches your exact requirements, then publish it live.

Question 6

How does the credit system work?

Accepted Answer

Credits power your interactions with Episolo. Each time you send a message requesting the AI to perform an action—whether creating, modifying, or enhancing your app—it consumes one credit. Integration credits are used when your app's users trigger external service integrations, such as AI model calls or third-party APIs.

Question 7

What if my application doesn't match my vision?

Accepted Answer

Episolo is designed for iterative development. If the initial result isn't quite right, simply provide more specific instructions or rephrase your request with additional details. The platform excels at refinement—each iteration brings your app closer to your exact vision.

Question 8

What happens if credits are used but the AI makes an error?

Accepted Answer

While credits are generally non-refundable for AI behavior variations, we're committed to your success. If you encounter persistent issues or need assistance, contact our support team with a detailed explanation, screenshots, and your app link. For paid subscribers, our customer support team aims to respond within one hour to resolve your concerns.

Question 9

How are dates and times managed in the application builder?

Accepted Answer

All timestamps and time-related operations in the Episolo builder use Coordinated Universal Time (UTC) as the standard. Currently, you cannot customize the timezone setting, ensuring consistency across all applications and users.

Question 10

How does application deployment work?

Accepted Answer

Deployment is completely automated with Episolo. The moment your application is created, it's automatically hosted on our infrastructure and accessible via a unique URL. There's no manual deployment process—your app is live and ready to share immediately.

Question 11

What are the options for sharing my application?

Accepted Answer

Sharing is straightforward. Click the share icon in the top-right corner of your app interface to access sharing options. You can copy the direct URL to share anywhere, or send personalized email invitations to specific users directly from the platform.

Question 12

Can I download or export my application code?

Accepted Answer

Yes, exporting capabilities are available on our premium plans (Builder, Pro, and Elite). Navigate to 'See all files' and choose to export your complete application as a ZIP archive or push it directly to a GitHub repository. This gives you full ownership and portability of your code.

Question 13

Is custom domain support available?

Accepted Answer

Custom domains are supported on Builder, Pro, and Elite subscription tiers. This allows you to brand your application with your own domain name, providing a professional appearance for your users.

Question 14

How do I connect my own domain name?

Accepted Answer

There are two approaches: (1) Purchase a new domain directly through Episolo from your Dashboard → Domains → Buy. The system automatically configures everything within 5-30 minutes. (2) Connect an existing domain by going to Dashboard → Domains → Add domain and following the DNS configuration instructions. Note that DNS propagation can take 48-72 hours when using an existing domain.

Question 15

Can I get professional help reviewing my application?

Accepted Answer

Yes, professional assistance is available through Episolo Partners for consultation and code review. Additionally, our community Discord server is an excellent resource for getting feedback, sharing ideas, and connecting with other builders.

Question 16

Is it possible to unpublish an application?

Accepted Answer

Direct unpublishing isn't currently supported. However, you can clone your application to create a separate version, then delete the original. This ensures that any changes you make won't affect the previously published version until you're ready.

Question 17

Can I get repository owner permissions?

Accepted Answer

Full repository ownership permissions aren't available directly within Episolo. However, you can export your application as a ZIP file and import it into your own GitHub repository, giving you complete control over version management and collaboration.

Question 18

How does user authentication work for my apps?

Accepted Answer

Episolo provides a comprehensive built-in authentication system supporting email and password login. You have complete control over your application's users—view user information, manage accounts, and edit user data directly through our Database section interface.

Question 19

What does the free plan include?

Accepted Answer

The free plan provides enough credits to build, iterate on, and publish a complete application. It's designed to let you thoroughly evaluate the platform's capabilities and create real projects without any upfront investment.

Question 20

Do my unused credits carry forward to the next month?

Accepted Answer

No, credits do not roll over. Your credit allocation resets at the beginning of each monthly billing cycle, so it's best to make the most of your credits within each period.

Question 21

What distinguishes the different subscription tiers?

Accepted Answer

Higher-tier plans unlock progressively more features and credits. Paid subscriptions include increased monthly credit allowances, advanced capabilities like custom builds and backend serverless functions, code export to ZIP and GitHub, access to beta features, and priority customer support to help you build faster.

Question 22

How can I cancel my subscription?

Accepted Answer

Cancellation is handled through your Billing Dashboard. Navigate to Manage Payments and select Cancel Subscription. Your plan will remain active with full benefits until the end of your current billing period, then automatically downgrade to the free tier.

Question 23

How do I apply a promotional or discount code?

Accepted Answer

In your Billing Dashboard, scroll to the section labeled 'Have a coupon code,' enter your code, and click Apply before confirming any plan changes or renewals. Important: coupon codes must be applied before checkout and cannot be added retroactively to previous purchases.

Question 24

What happens to my apps if I cancel my paid plan?

Accepted Answer

Your applications remain live and accessible even after cancellation. However, your account will revert to the free tier, which means you'll lose access to premium features like code export, custom domains, and advanced integrations associated with paid plans.

Question 25

Can I earn additional credits by sharing my work?

Accepted Answer

Yes! Share your Episolo project on social media and earn 20 bonus credits. Requirements: tag @episolocom in your post, write at least 200 characters describing your experience, ensure your account has over 100 followers, and optionally include a screenshot or project link. Submit a support ticket with the link to your post to claim your credits.

Question 26

Are educational or student discounts available?

Accepted Answer

We support educators and academic institutions. If you're an educator or involved in educational initiatives, please reach out to us directly. For other discount inquiries, visit our education and events pages for current offerings.

Question 27

How secure is my data on Episolo?

Accepted Answer

Security is fundamental to our platform. Episolo implements industry-standard encryption protocols, secure authentication systems, and follows best practices for data protection. Your applications and user data are protected with enterprise-grade security measures.

Question 28

Can I integrate external services like payment processors or analytics?

Accepted Answer

Yes, external API integrations are available on Starter and Pro tier plans. You can connect services like Stripe for payments, Google Analytics for tracking, email notification services, and many other third-party tools using secure backend functions.

Question 29

Why do integrations require API keys?

Accepted Answer

API keys are security credentials that authenticate your application with external services. You generate these keys from the respective service providers, then store them securely as Secrets in Episolo. This approach ensures your sensitive credentials remain protected while allowing your application to access the services.

Question 30

Does Episolo use my data to train AI models?

Accepted Answer

No. We respect your intellectual property and privacy. Episolo does not use your prompts, application code, or any user data to train public AI models. All information you provide remains private and secure within your environment.

Question 31

Is Episolo compliant with GDPR and data protection regulations?

Accepted Answer

Episolo is committed to comprehensive privacy and data protection compliance. For detailed information about our GDPR compliance, data handling practices, and available Data Processing Agreements (DPA), please review our Terms of Service and Privacy Policy.

Question 32

How can I delete my account?

Accepted Answer

To request account deletion, contact Episolo Support directly. Account deletion is processed carefully to ensure complete data removal, and may take up to 30 days to fully complete across all systems.

Question 33

Where is my data physically stored?

Accepted Answer

All Episolo infrastructure and data storage is currently located in Europe. At this time, you cannot select a different geographic region for data storage. If country-specific data residency is important for your use case, you can submit a feature request through our support channels.

Question 34

Where can I find help if I'm stuck?

Accepted Answer

Multiple support channels are available depending on your needs. Start with our comprehensive documentation and this FAQ section. Paid subscribers have access to direct support via our contact form for personalized assistance. Free tier users can email us at contact@episolo.com for help.

Question 35

How do I reach customer support?

Accepted Answer

Submit a support request through our dedicated support form accessible in your dashboard. Paid subscribers receive priority support with faster response times, while all users can also reach us via email at contact@episolo.com for general inquiries.

Frequently Asked Questions

Platform Basics

Building & Customization

Deployment & Sharing

User Management

Plans & Payments

Security & Privacy

Help & Support

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